HaveWright About ten minutes

Tell us about your business

Declan builds your page from these answers and texts you the link, with the price. You only pay if you want the page. Only the basics are needed. You can skip anything after them.

What sort of business is it?

So we only ask what’s relevant to you.

Opening hours

Customers plan their visit around these, and your page uses them to say whether you’re open right now.

Goes under your address and beside your photo.

Goes beside your address.

Goes beside your address.

What you work on

Tick everything you do. Each one goes on your page with a line about it, which you can change.

One per line. Add a line about it after a colon if you like: “Towing: we can arrange one from anywhere nearby.”

Do you do panel or smash repairs?

There’s now a place for before and after photos under Photos, below.

Bookings
Do you take walk-ins?

Yes, and your page tells people they can walk in.

Every Book button on your page goes straight there. Without one, people send a booking request from your page and you ring them back. Your Instagram goes under Photos.

Goes beside the booking, in your words. No policy? Leave it blank.

The top of your page

The first thing people read. We’ve started it from your answers, so change anything that isn’t how you’d put it.

The rest is optional. Each part you fill in adds that part to your page. Skip any.

PricesThey go on a board near the top of your page.
Show prices on your page?

One job per line, then its price: “Logbook service from $289”. Add a note after a comma. A line ending in a colon, like “Servicing:”, starts a group. Leave a job off rather than guess. Your first line also goes at the top of your page, so start with the one people ask about most.

How a job runsFour steps, from the first call to the keys back. Check they’re how you work.

This is how most good workshops do it. Change any step, or clear one to leave it off.

While the car is with you tick any you offer

One per line, as you’d want it to read.

About youWho runs the place, and how it started. People choose a mechanic they feel they know.

Their first name, even if it’s you. Your page says “Rather talk it through? Dave usually answers.” Anyone who books is told Dave will ring them.

When someone books online, how soon do you ring them back?

Your booking box says “We ring you back the same day to confirm a time.”

Where you trained, how long you’ve been on the tools, how the place started. A paragraph or two, in your own words.

What would you tell a new customer at the counter? Set large beside your story, with your name under it.

Shown under your heading as “Trading since”.

Anyone else who works with clients here.

Someone else
Their photoGoes on their card.
    And another
    Their photoGoes on their card.
      And another
      Their photoGoes on their card.
        Licence, warranty and paymentShown under your heading and at the foot of the page.

        WA law puts it on every advert, your website included, so your page can’t go live without it. Still waiting on it? Leave this blank and tell us at the end.

        Often a company, like Kerr Holdings Pty Ltd. Leave it blank if it’s the same. The law wants it beside the licence number, so it goes at the foot of your page.

        Do you guarantee your work?

        Your page says “Work guaranteed for”, then this.

        Do you do logbook services on new cars still under warranty?
        What customers sayUp to three, in their words. Only with their permission: we never make reviews up.

        A text or a thank-you card from a customer is ideal. Please don’t copy reviews from Google: they belong to the people who wrote them.

        Have they said we can put these on your page?
        Can we show your Google rating on your page?

        Your rating and how many reviews, under your heading, checked against your Google profile before it goes up. Never the reviews themselves.

        PhotosYour own, straight off your phone. You can also send them later.

        They’re made smaller before they’re sent, so this works on mobile data.

        The front of your businessThe big picture at the top of your page. From the street, with the door up, is ideal.
          Inside the workshopHoists, bays, tools. It leads your photos.
            You, or the teamGoes beside your story.
              Your logoIf you have one. A PNG with a clear background is best.
                More of the workshopUp to four. Your page shows five photos in all: the workshop one, then these.

                  One per line, in the order you added them: the workshop one first. Leave it blank and they go up without.

                  Your page links to it under your photos, for anyone who wants to see more of your work. Nothing is loaded from it.

                  Questions customers askThey go on your page as questions and answers. Skip any.

                  The first question on your page: “Is it safe to drive it in?” For example: ring us first; if it isn’t safe, we arrange a tow.

                  Without prices, the start of this goes near the top of your page, so say when.

                  On your page as “Do I need to book?”

                  On your page as “Do I need a skin test before colour?”

                  The question on one line, ending in a question mark, and your answer on the next.

                  The website itself
                  Do you already own a domain name?
                  Do you have an ABN?

                  We usually suggest a .com. A .com.au needs an active ABN.

                  Your page’s colour

                  One colour, for your buttons and links. Everything else is black on white.